Above all, love one another earnestly 1 Peter 4:8 #bekind
We aim to provide high-quality medical services for you and your family. And we will keep trying harder! If you have any comments as to how we can improve please let us know. We love feedback and ideas. Feedback forms are available in the clinic or downloadable here. Simply fill in the form and send it back to us!
However, if there is anything you are unhappy with, please speak to us as soon as possible. We take our patients' feedback seriously and will address concerns raised in a timely manner.
If, for unfortunate reasons, we are unable resolve your complaint despite our best efforts, you may further escalate the matter to the Victorian Health Complaints Commissioner at https://hcc.vic.gov.au/ or by calling 1300 582 113
We acknowledge the Traditional Custodians of the land on which Family Doctors Highton stands, the Wadawurrung people of the Kulin nation . We pay our respects to their Elders past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
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